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Genos EI approved as measure of emotional intelligence by the EI Consortium...  Genos launches expanded 10 module EI enhancement kit… |
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WHAT IS EMOTIONAL INTELLIGENCE As you've probably noticed, our moods, feelings and emotions influence us every day at work – to good or bad effect. Not only do they impact every workplace relationship and interaction, they influence fundamental areas like job satisfaction, engagement and team morale. “Emotional Intelligence” refers to a set of skills that define how effectively you perceive, understand, reason with, and manage your own and other's feelings, emotions, and mood state. Not surprisingly, then, emotional intelligence underpins how well employees get along, which has tremendous consequences for how well (or not) business gets done. In fact, research shows that emotional intelligence is one of the strongest predictors of professional success, or lack thereof. Unfortunately, poor emotional intelligence in the workplace is rampant and widespread – and the consequences of having to work alongside authoritarian CEOs and toxic co-workers have been well-documented by books like Work Would Be Great If It Weren't For The People, websites like MyBossSucks.com and popular television shows like “The Office.” Fortunately, everyone can actively enhance their emotional intelligence skills – and doing so can produce valuable results that substantially affect an organization's bottom line. Today improving emotional intelligence in the workplace is not just a luxury, or a nice thing to do – it's an important business strategy and a smart, cost-efficient way to be more successful. With vast and myriad changes sweeping the U.S. workplace – globalization, corporate mergers, virtual employees, increasingly diversified workforces – the need for finely-tuned people skills is greater than ever, and improving emotional intelligence is an effective medium for developing better people skills, managing differences at work and building a workplace that enables your organization to thrive. At the individual level, enhancing emotional intelligence can dramatically improve your decisions, behavior and performance at work. At the team and organizational level, improving emotional intelligence can profoundly impact your workplace environment and culture —creating the conditions where individuals are capable of doing their very best work. Research shows that improving emotional intelligence in the workplace has a direct and positive impact on:
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